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Emergency Operations Center Phone Dispatcher (must be 55+)
ID: SCA-443 Location: San Francisco Program: SEE
Wage/Hr: $12.72 Hours/Week: 40 Minimum Age: 55
Qualifications:

BA/BS Degree in Chemistry/Engineering/Environmental Sciences or related OR may substitute experience for education. OR Minimum of 5 year(s) of experience in Emergency Response/Environmental Sciences/Public Relations/Engineering or related experience. Previously completed training in Firefighting-hazardous materials

  • Knowledge of chemistry, hazardous materials, technology, strong organizational, analytical and interpersonal skills. Must be outgoing and confident to speak with private citizens, local, state and federal personnel over the phone.
  • Experience required with Windows, Typewriter, Copying Machine, Multiple Phone Lines, MS Word, MS Excel
  • PowerPoint, Lotus Notes, scanner, TV Receivers and Monitors, Wireless and Satellite phones, VHF/UHF Radios, Web EOC, internet cloud database applications, GIS viewing systems
Duties:

Answer Region 9 Emergency Response Spill telephone line at EPA's Emergency Operations Center (EOC) from the hours of 8 AM to 5 PM Monday through Friday, Excluding federal and company holidays.

  • Answer spill line phone calls between 8AM-5PM Monday through Friday Receive spill report information and enter information into the Spill Notification database Conduct follow-up on spill reports to collect additional information from state, county, local and private citizens as to the nature of the release and response actions being taken to mitigate the spill/release Maintain Spill Phone Notification Database Forward spill reports to internal contacts via distribution lists Provide spill notification and response action information to on-call OSC Duty Officers (2) Maintain internal spill phone notification and emergency contact lists Maintain WEB EOC and Lotus Notes Spill Notification Report Databases Maintain Region 9 OSC Telephone Handbook Operate Multi-media systems to display GIS information    100%

Other:
  • Use of Agency proprietary systems like Web EOC, GeoViewer and "Cloud" database systems
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